What payment methods are available?
Our checkout, powered by Shopify, accepts all major credit and debit cards, along with fast express options such as Shop Pay, Google Pay, and Apple Pay where available. Choose the one that works best for you when you get to the payment step.
Is my payment information secure?
Yes. Your payment is processed through Shopify's encrypted gateway, designed to protect your personal and financial details. Look for the padlock icon and a secure connection message in your browser to confirm your session is safe.
Can I change or cancel my order after payment?
Once you complete checkout, you'll receive an email confirmation. If you need to make changes or cancel, contact Beads and Beyond x Sabi as soon as possible. We'll do our best to assist if your order hasn't been fulfilled yet.
How do I know my order was successful?
After you submit payment, a confirmation page will appear and an email with your order summary will be sent. If the email doesn't arrive within a few minutes, check your spam folder or contact support.
What should I do if I encounter issues during checkout?
If you experience any problems, try refreshing the page or using a different browser. Ensure your browser is up to date and your internet connection is stable. If the issue persists, reach out to our support team for assistance.
Can I use a discount code?
Absolutely. Enter your promo code in the designated field during checkout before completing your payment. If the code is valid, the discount will appear in your order total.