Need a little extra reassurance before you pay? Our checkout is built on Shopify's trusted platform, so your information stays protected from start to finish. If you have any questions about your order, the Beads and Beyond x Sabi team is just a message away.

Checkout Questions, Answered

Is the checkout process secure?

Absolutely. Your transaction is handled by Shopify, which employs encryption and secure payment gateways to safeguard your personal and payment details. Feel confident completing your purchase.

What payment methods can I use?

At checkout, you'll see all payment options available for your purchase, such as major credit cards and, when offered, express choices like Shop Pay. The specific methods depend on your region and cart contents.

Can I change or cancel my order after placing it?

Should you need to adjust or cancel an order after checkout, reach out to the Beads and Beyond x Sabi team promptly. They'll try their best to help before your order is packed and dispatched.

How do I know my order was placed successfully?

Once you finish checkout, you'll see an order confirmation page and get a confirmation email with your order details. If no email arrives, check your spam folder or contact customer support.

What should I do if I have trouble completing my purchase?

If you run into any problems during checkout, try refreshing the page or switching browsers. You can also contact Beads and Beyond x Sabi via their contact page for extra help.

Will I be charged taxes or shipping fees?

All applicable taxes and shipping costs are calculated and shown during checkout before you confirm payment. The final amount displayed is the total you'll pay.