Need help while placing your order? Our support team is ready to assist with payment questions, shipping details, or any other checkout concerns. We're here to make sure your purchase goes smoothly from start to finish.

Checkout Questions, Answered

Which payment options can I use?

Our store runs on Shopify Checkout, giving you access to trusted payment methods such as major credit cards, PayPal, and Shop Pay. You'll see the full list of available options when you reach the payment step.

Is my payment data protected?

Absolutely. Your payment details are handled by Shopify's encrypted checkout, built to safeguard your personal and financial information. Check for the padlock symbol in your browser to verify a secure connection.

Can I edit or cancel my order once it's placed?

If you need to adjust or cancel an order, reach out to the Beads and Beyond x Sabi team right away. We can't promise changes after processing begins, but we'll always try to help.

How will I know my order went through?

Once you finish checkout, we'll send an order confirmation email. If it doesn't arrive, check your spam folder or get in touch with our support team.

What does Shop Pay do, and is it required?

Shop Pay is Shopify's express checkout feature that saves your details for quicker future orders. It's completely optional—you can pay as a guest or pick any other available method.

Is international delivery available?

We ship to a range of countries worldwide. At checkout, simply enter your shipping address to view the delivery options and rates we can offer.